These headsets comes the convenient Plantronics Quick Disconnect (QD) feature.įor Cisco 7811, 7902G, 7905G, 7906G, 7910G, 7911G, and 7912G, you will need the Plantronics H-Series headsets + Plantronics M22 amplifier. See below for a selection of Plantronics Cisco IP phone compatible headsets (any Plantronics model below with a "-CIS", Cisco cable is included) will connect directly to your Cisco IP phone's headset port. That being said, your CS540 is not compatible to work wth a computer or desk phone. The Plantronics CS540 is a wireless headset that operates on a technology called DECT 6.0, and not Bluetooth. I can't connect to my computer or cell phone If you've had your headset for over a year and notice the battery not holding a charge like it once did, then the fix would be to order a new battery. Change this setting to the opposite side, and see if that helps the issue. On the back of the charging base, you notice there are two tiny switches on either side.The switch on the left side, is used for Narrowband and Wideband. You either order the HL10 Lifter or an EHS cable (Specific to your phone) for this feature to work.Ĭontact us today to find out which accessory is compatible for your specific phone. Unfortunately, due to many different brands and models of desk phones, an additional accessory is needed. When using a Plantronics headset, you would think this feature would be built into a wireless headset. ![]() Set the switch to letter A, and see if that fixes the issue ( In some cases, you may need to use setting D for Cisco phones ) I'm not able to answer/end calls with my headset In the case that you have the headset properly set up, you may want to look at the A-G switch. This issue is usually caused by the headset not being set up properly. Wait 10 seconds then plug everything back in.Remove the battery from your CS540 headset microphone ( see how to remove the battery here).Adjust the microphone setting to around 2-3, in the case that your voice is very faint.Make sure you have the A-G switch set to letter A (in some cases you may need to use setting D for Cisco phones).Esure your headset is being setup properly according to the guides provided above.Here are a few ways to get the audio for your headset to work properly. This type of issue can be caused for a couple different reasons. Make sure the A-G switch is set to setting A (In some cases you may need to use setting D for Cisco phones).Turn your deskphone volume down to about 50-60%. ![]() Adjust the Microphone and Speaker switch to setting 2 (Located on the bottom of the charging base).Note* You'll want to ensure your headset is being set up properly before trying to troubleshoot the issue.Ĭlick Here For C054 Setup Guides I have an echo in my headsetĮchoes in headset is a fairly common issue, and can be easily fixed by adjusting a few settings! These settings can be found under the charging base. In this guide we'll provide a couple different troubleshooting steps to get your headset working properly again! There can be a number of different reasons why your headset is not working properly. In the case we can't get your CS540 headset working, it may be time for a replacement. If this guide doesn't help, feel free to contact us and one of our Advisors will help further. Follow this Plantronics CS540 troubleshooting guide (also known as C054) to get your headset back to working like new.
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